Privacy
How we handle your personal information.
We treat client information with the same discipline we apply to advice itself: clear lawful basis, defined retention, restricted access and an auditable trail. This policy summarises how we comply with the Protection of Personal Information Act (POPIA).
Policy
POPIA-aligned. Reviewed regularly.
Last reviewed: June 2026.
Who we are
Dynamic Consult JV (Pty) Ltd is an authorised Financial Services Provider (FSP No. 54508) based in Palm Lakes, Ballito, KwaZulu-Natal. We act as the responsible party for personal information collected through our advisory practice, our onboarding systems and this website.
Information we collect
- Identification and FICA information: full names, identity or passport numbers, proof of address, source of funds and related verification documents required under the Financial Intelligence Centre Act.
- Financial information: income, assets, liabilities, existing policies, investment holdings and other context needed to formulate suitable advice.
- Contact information: email address, cell number, physical address and the channel through which you contacted us.
- Engagement records: meeting notes, advice records, suitability rationales, correspondence and the immutable audit trail produced by our onboarding and review processes.
Why we process it
- To deliver regulated financial advice and ongoing portfolio oversight.
- To meet our obligations under FAIS, FICA, POPIA and the rules of the FSCA.
- To administer your relationships with product providers and discretionary investment partners.
- To maintain evidence of advice, disclosures and reviews for the regulatory retention period.
Lawful basis
We rely on the performance of our mandate to you, compliance with legal and regulatory obligations, our legitimate interest in operating an authorised advisory practice, and — where applicable — your specific consent.
Who we share it with
Personal information is shared only with parties required to give effect to your advice and instructions: product providers, our Category II discretionary fund management partner, regulated platforms, accredited compliance and audit functions, and back-office personnel embedded in the institutional structure under which we operate. We do not sell personal information.
Retention
Records of advice, FICA documentation and related correspondence are retained for a minimum of five years from the date of the advice or the end of the engagement, in line with FAIS and FICA requirements. Some information is retained for longer where another law requires it.
Security
Information is stored within governed digital systems with access controls, audit logging and encrypted transmission. Paper records, where unavoidable, are stored in controlled premises. Access is restricted to personnel with a defined operational or compliance need.
Your rights
You have the right to access the personal information we hold about you, to request correction or deletion where lawful, to object to processing, and to lodge a complaint with the Information Regulator of South Africa.
Cookies and the website
This website uses only the technical cookies required for it to function and for basic, anonymised usage measurement. We do not run advertising trackers.
Contact us
Information Officer: John Vermaak. Email: jvermaak@dynamicconsult.co.za. Cell: 079 503 5597. Base: Palm Lakes, Ballito, KZN. Boardroom: Umhlanga Ridge (by appointment).